Monday, August 10, 2009

And it goes a little something like this...

Monday morning.  Eight-thirty AM.  Our protagonist enters her office, sets down her laptop on the docking station, and logs in.  Windows alerts: "Your credentials on this domain have changed.  You need to lock your computer and unlock it using your new password."  
I didn't change my password.
Our protagonist obeys the orders of Friend Computer, only to find that someone changed her password.  No possible combination of letters and numbers approximating the password she used to login that morning would allow access.
Nine AM.
Phone calls are made "in the back" and it is determined that in the process of setting up access to the scheduling software so that she can view her daily schedule, The Software People changed our protagonist's password.  To something ludicrously, dictionary-simply obvious.  And now, it seems, for whatever reason it can't be changed.  Every attempt meets the same error message: "your password does not meet the length, complexity, or use requirements of this domain."  This is the most everlovin' secure domain ever, except that our protagonist's password - the one that grants access to all the patient data?  It's on the top ten easily guessed passwords of all time list.  

The rest of the day went quite well, including the magic-appearing-patient trick.  You see, I'm supposed to have two patients an hour, giving me an average of 30 minutes an appointment, plenty of time to get settled with the EMR and all that, not to mention my nurse, who's even more new to the system than I am.  That would mean 10 patients a day, max.  I'm seeing 10 patients a day right now and I have at least six slots open still.  Started this morning with three slots full.  Ended with almost every spot after 10 AM occupied.  But I'm keeping up just fine, and walking out of the office by a quarter past five, which is the time I need to leave to get the Cups.  And I'm home by six every evening, and my Angel is making the most fabulous dinners.

And so far, it hasn't lost that surreal quality that makes me think that come the end of August we'll be packing up and heading back to the residency so I can take Q3 in-house OB call again.
So very strange.

1 comment:

  1. "Oh miss! I've got this really weird pain in my wrist..."

    Just to let you know at least that I'm reading it. And the pain? Remind me that when I brush my hair and put the elastic on my wrist, to take it off again after.= :-)

    ReplyDelete